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Highfield Road, Buckie, AB56 1JE, T: 01542 831555 F: 01542 835799
Doctors and staff

Find out more about the staff at Ardach
Clinic & Services

All GP Practices are contracted to provide "essential services", that is basic treatment of ill people. We hold contracts with NHS Grampian for the following "enhanced services"
Order Prescriptions

Repeat prescriptions can be obtained by: Placing your repeat slip marked with the items you require into the surgery prescription post or complete this online form
 
Self Help
 
Your Confidentiality
Details of all your medical problems are written into your medical records and we also hold records on our computer system. Ardach Health Centre is registered under the Data Protection Act.  Your medical record is kept securely by the practice and only those professionals who are directly involved in your care have access to your record e.g. your doctor, nurse, practice pharmacist.  Other persons may only have access to your record with your written permission e.g. solicitors, insurance companies.

We place paramount importance on service and aim to meet your expectations on every occasion to provide you with health care and treatment.  To achieve this aim we need accurate personal information from you which we review regularly to ensure we take into account any changes in your circumstances.  We have a legal obligation under the Data Protection Act to ensure that all information held and processed about you complies with the principles of the Act.  We keep your information for other reasons: for example, to help us protect public health generally and to see that the Health Service runs efficiently, plans for the future, trains its staff and can account for its actions.  Information may also be needed to help carry out medical or other health research for the benefit of everyone.

Sometimes the law requires us to pass on information: for example, to notify of a birth.  Everyone working for the Health Service has a legal duty to keep information held about you confidential.  You may be receiving care from other healthcare professionals as well as your GP.  So that we can all work together for your benefit we may need to share some information about you. 

We only ever use or pass on information about you if people have a genuine need for it in your and everyone's interests.  Whenever we can we remove details which identify you.  The sharing of some types of very sensitive personal information is strictly controlled by law.

Anyone who receives information from us is also under a legal duty to keep it confidential.
  • Providing you with health care and treatment
  • Looking after the health and social welfare of the general public
  • Ensuring that our services can meet patient needs in the future
  • Helping staff to review the care they provide, thus ensuring that it is of the highest standard
  • Training and educating staff (you may choose whether or not you wish to be involved personally)
  • Investigating complaints or legal claims
  • Statistical analysis and research (you will not be identified in any published results or papers without your prior consent)
  • Preparing statistics on performance and activity (steps shall be taken to ensure that you cannot be identified)
If at any time you would like to know more about how we use your information, you can speak to the Practice Manager or your GP or alternatively you may obtain a copy of the information we hold about you by making a Subject Access Request.  There may be a fee for this service.  Applications for 'Subject Access' under the Data Protection Act can be made by contacting the Practice Manager.
 
Self Help
Doctors and staff
   
   
   
       
 
T : 01542 831555 F : 01542 835799
 
Useful Numbers
Surgery 01542 831555
24hr Prescription  Orderline 01542 833311
District Nurse 01542 832756
Midwives 01542 839054
Health Visitors 01542 833757
NHS 24 Freephone 111
Opening Times
 
Lines Monday - Friday 8.00am - 6.00pm
Surgery Monday - Friday 8.30am - 6.00pm
Normac Pharmacy Monday - Friday 9.00am - 1.00pm - 2.00pm -6.00pm

Evening surgery by appointment only - Mondays and Thursdays